Effective Date: 1 August 2026

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website, request a quote, or use our solar services.

Information We Collect

We may collect personal and business information including:

  • Name and contact details
  • Property address
  • Energy usage information
  • Billing and payment details
  • Installation requirements
  • Website usage and analytics data

This information is collected only where necessary to provide our services and improve customer experience.

How We Use Your Information

Your information may be used to:

  • Provide solar quotes and consultations
  • Process installations and service requests
  • Arrange inspections and technical assessments
  • Communicate updates regarding your project
  • Process payments and invoices
  • Improve website functionality and customer support
  • Comply with legal and regulatory obligations

Website Analytics & Cookies

Our website may use cookies and analytics tools to better understand user behaviour and improve website performance. These technologies help us analyse traffic, optimise content, and enhance the browsing experience.

Users may disable cookies through their browser settings if preferred.

Sharing of Information

We do not sell or rent personal information to third parties. Information may only be shared where necessary with:

  • Installation teams and contractors
  • Network providers and regulatory authorities
  • Payment processors
  • Government rebate or incentive programs
  • Technology and service providers assisting our operations

All third parties are expected to handle information securely and in accordance with applicable privacy laws.

Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure. While we take appropriate precautions, no online transmission or storage system can be guaranteed as completely secure.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

Marketing Communications

From time to time, we may send promotional updates, offers, or service-related communications. Users may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided.

Access & Updates to Information

You may request access to the personal information we hold about you or request corrections where necessary. We aim to keep all customer information accurate and up to date.

Retention of Information

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business operations. Updated versions will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our team through the details provided on our website.